Wednesday, 27 September 2006

Pics at last! --- Blackhead



Been a long time since I have been able to get pics processed and uploaded for the blog, there has also been alot of other stuff happening in my life which has put me out of action for the last week or so. And now I have just sorted out a convoluted way to get some shots on the blog, my computer is still in the shop, been 6 weeks, and have now given an ultimatum, if I dont get a full refund by friday, its small claims court. Harvey Normans' customer service is abysmal.

So been flat as everywhere around Dunedin the last however many days its been, but Blackhead had some clean 2ft sets coming through.

11 comments:

spuddy said...

Hi Nic, just finished reading your excellent write up by Keith Glendon on the Surf.co.nz website. Really interesting to hear how you have come to be where you are at today. Also stoked you're back up and running again (at least in some limited capacity) - checking your site has become a bit of a daily thing so was missing having it in action. Lovin your work - keep it coming!! PS I hope your daughter's health has improved - sounded pretty nasty!! :o(

Kath on 28 September, 2006 08:08 said...

Welcome Back Nic!

Have really missed checking out your daily photos with a coffee before work.

Glad to see Caitlin is better and back in the water.

Nic on 28 September, 2006 09:11 said...

thanks guys, been a frustrating few weeks with everything, now just to pray to huey for some decent surf!!!!
yep caity went for a surf at blackhead yesterday and is fine now :0)

Jono on 28 September, 2006 12:33 said...

Hey, how much data do you stand to lose if harvey norman just give you an outright refund? 6 weeks is pretty bad aye, like most proper computer stores can fix anything in a couple of hours max. But goodluck with Harvey Norman, my parents are having the same problem with them and an oven they bought there, it just seems as tho they don't care about customer service and it's all about getting the sales, but it'll come back and bite them in the arse once word gets around

Nic on 28 September, 2006 13:28 said...

Heya Jono, I had most of my data backed up on an external Hard Drive which I still have at home, just lost two weeks backup of work in photoshop and pics for trademe listings and printing pics.

I totally agree, its all about the sales, and not the customer care. They should honour the transaction as the retailor, and offered a replacement or refund after two weeks and then claimed against the manufacturer, acer themselves for the credit on the machine,.. the store makes the policy of refunds NOT the manufacturer ...

enjoy your surf this avo

Anonymous said...

Hey Phoam,
Glad to see you back! Hope all is well- best wishes from Jonathan in San Francisco.

Nic on 28 September, 2006 18:55 said...

heya! Jonathan! cheers for the 'welcome back' :0) good news is that after my letter yesterday to Harvey Normans.. I have now got a cash bank deposit refund for the computer, and I immediately rang a local custom build computer outfit with a history of excellent product and customer service to go ahead with my custom built machine!! woo hooo! should have it by mid next week, so i can continue with my work.. :0)

Jono on 28 September, 2006 23:50 said...

hey, which one did you go for? those local computer stores maybe a little more expensive, (not much) but they definitely look after there customers, and at least you know your getting quality components

Anonymous said...

Let the people speak!!!
U still didn't say where your girl got her bad lolly from though!

Anonymous said...

Cool that yr on yr way 2 getting the gear working, we miss ya pics

Nic on 29 September, 2006 07:05 said...

I'll PM you about the new builders Jono. and the lolly was bought from the store at the top of Middleton Road with the chippie next to it. A friend went in and mentioned that two kids ended up in hospital after 'using' the spray lolly bought from there, and their indifference was very evident, they didn't care.

 

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